Yes, our bowls can be placed in the freezer without any problem, perfect for preparing Crushsicles or other frozen treats to remove from the bowl before giving them to your dog. However, if your dog is very boisterous or destructive, we advise against giving them the bowl directly from frozen, as the cold makes the silicone more rigid and therefore more susceptible to damage.

Yes, our products are microwave safe. Food-grade silicone is very heat resistant.

All our products are made from food-grade silicone, free of BPA, PVC, and phthalates. They are safe, non-toxic, and durable, designed for confident everyday use.

Our products can be hand-washed with warm water and mild soap or placed in the dishwasher (top rack recommended). Avoid abrasive cleaners to preserve the silicone surface.

With proper use (under supervision and without excessive chewing), our products can last for several years. As with all silicone items, their lifespan will depend on the intensity of use and your dog's behavior.

Avoid leaving it unattended with your dog, do not freeze it if your dog is destructive, and wash it regularly with warm, soapy water. By following these tips, your product will stay in excellent condition for longer.

We recommend always supervising the use of our products. Even though they are durable, they are not designed to be chewed. A dog left unattended could attack the bowl and damage it.

Yes, but with some precautions. Choose a bowl size appropriate for your dog's size and jaw strength. For very destructive dogs, avoid giving them the bowl when it's frozen, as the cold makes the silicone harder and more vulnerable. Our products are durable in their function (reaching food), but if your dog persists in chewing it, they can damage it. Supervision is recommended.

The bowl may slip slightly, depending on the surface and your dog's energy level. However, silicone offers better grip than plastic or stainless steel, reducing the risk of slipping.

Yes, as with the Citrus bowl, there may be slight slippage depending on the type of flooring and the dog's behavior. However, silicone is naturally more grippy than plastic or stainless steel, which helps keep it in place.

Yes, absolutely. Our bowls are suitable for all types of diets, including raw food.

Yes, absolutely. Our bowls are compatible with all types of food, whether it's kibble, wet food, or homemade recipes.

Yes. Our bowls have been designed to mentally stimulate the dog while slowing down its food intake, which promotes better digestion and can reduce the risk of bloating.

Yes! Our bowls and mats are perfect for spreading puree, yogurt, fruit, hydrated treats or for creating your own homemade Crushsicles.

Contact us within 7 days of receipt with a photo of the product and packaging. We will assess the situation and proceed with a replacement or refund as appropriate.

Yes, our products are guaranteed against manufacturing defects. The warranty does not cover damage caused by misuse, chewing, or normal wear and tear.

Exchanges are possible as long as the product has not been used and is returned in its original packaging. Delivery charges may apply depending on the situation.

Even though our products are tested for durability, some dogs are more aggressive than others. If this happens quickly, contact us with photos and a description of the usage context; we can then assess the situation and, depending on the circumstances, offer a commercial solution or a partial replacement.